Privacy & Cookie Policy

Introduction:

This privacy policy sets out the information of the practices we follow including the type of information collected, how the information is collected, how the information is used and with whom it is shared.

Definitions:

“Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, email address, identification number or documents and any other information disclosed by you in relation to the Services.
“Sensitive Information” means sensitive personal data or information of a person means such personal information which consists of information relating to passwords, biometric information, financial information such as bank account or credit card or debit card or other payment instrument details, details of nominees and national identifiers including but not limited to: Aadhaar card, passport number, PAN, etc. For customers enrolled in Services provided by Markytics personal information about the transaction is collected. Provided Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or Sensitive Information for the purpose of these T&C.
“Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action or any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to your mobile or storage device, crashes, breach of security and encryption.

“Third Party” refers to any person or entity other than you or us.

How we use your Information:

In general, we use your Information as necessary or appropriate for our business purposes including to:

  • administer your account where you have opened an account with us;
  • register you and provide you access to the website or services requested by you;
  • verify that you meet the requirements for a user of the site;
  • verify your identify for the purpose of applicable credit checks;
  • fulfil your requests for products or services including keeping you informed about your lending or borrowing;
  • to identify, prevent or detect fraud, money laundering or other crime;
  • respond to inquiries or requests that you direct to us; and
  • send communications and administrative emails about the website or our services;
  • analyse, benchmark and conduct research on user data and user interactions with the website and our services.

Third Party Links and Services:

Please remember that when you use a link to go from our website to another website or you request a service from a third party, our Policy no longer applies. Your browsing and interaction on any other website or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. We encourage you to become familiar with the privacy practices of every website you visit or third-party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices. This Policy applies solely to information collected by us through our website or services and does not apply to these third-party websites and third-party service providers.

Sharing Information with Third Party Service providers in relation to the services:

To the extent necessary to provide you the Services, we may provide your Personal Information to Third Party contractors who work on behalf of or with us to provide you with such services, to help us communicate with you or to maintain the Services.

Cancelling your User Registration:

You may at any time choose to close your account with us. We will then cease processing your Information for any new purposes, but such closure shall not affect our ability to retain and process any Information required or the performance of obligations arising from law or for the completion of any services which are in process.

Communication:

We may offer email, short message service (sms), multimedia message service (mms) or other forms of communication to share information with you about certain promotions or features. You may receive such communication when you have registered as a User.

Disclosure for Legal or Regulatory reasons:

Markytics may make disclosures of information diligently which is required pursuant to law or court order or under any legal procedure. We may or may not notify you for the same.

Security of your Information:

We strive to ensure the security, integrity and privacy of your Personal Information and Sensitive Information. To protect your Personal Information / Sensitive Information against unauthorized access or unauthorized alteration, disclosure or destruction.
We are not responsible for any breach of security or for any actions of any Third Parties that receive your Personal Information / Sensitive Information. We are not/shall be not responsible for their privacy policies or practices as it is beyond our control.
Not withstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information / Sensitive Information, if such loss, damage or misuse is attributable to a Force Majeure Event.

Retention:

Information may be retained for a duration, required by regulatory clauses or as long as required to achieve the identified (and notified) purpose. If you have any questions about this Privacy Policy, please feel free to write to us at [email protected]

Third Party Content:

We cannot and will not assure that other Users are or will be complying with the foregoing rules or any other provisions of this T&C, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
You acknowledge that when you access a link when accessing the Website, the site you will enter into is not controlled by us and different terms of use and privacy policy may apply. By assessing links, you acknowledge that we are not responsible for those sites. We reserve the right to disable links to and / or from third-party sites to the Website, although we are under no obligation to do so. If you have any queries, concerns or complaints about such third-party websites or mobile applications you must direct them to the operator of that third party website or mobile application.
We have no control over and accept no responsibility for the content of any website or mobile application to which a link from the Website exists (unless we are the provider of those linked websites or mobile applications). Such linked websites and mobile applications are provided “as is” for your convenience only with no warranty, express or implied, for the information provided within them.

Cookie Policy:

Cookies are small pieces of information saved by your browser onto your mobile device. Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. Cookies may be set in your browser by us when you access the Services or may be set in when you visit Third Party websites. This anonymous information is maintained distinctly and is not linked to the Personal Information that you submit to us. We use cookies collected to:
  • Authenticate your login information
  • Enable our security features;
  • Show you advertising; and
  • Improve and develop the features of the Website.

Please feel free to change your browser settings if you do not wish to accept cookies. However, please note that changing your browser setting may affect your experience on the Services.

Others:

In addition to the cookies, we may also collect information to enable us to better understand you so that we can improve your user experience; to assist our customer service and technical support personnel; and put processes in place to prevent fraud and unlawful use. In an effort to make the website effective and improve the website, certain information may be collected each time you access the Website. Such information may be saved in server logs in an encrypted form which may not identify you personally. Such information or data may include, but shall not limit to, IP address, your server details, duration of your visit, date, time or purpose of your visit. In addition to cookies, we use web beacons, ad tags, pixels to advertise as part of the Services. The abovementioned data may be used by us and may be shared with our sponsors, investors, advertisers, developers, strategic business partners or other associates to enhance and grow the user experience in relation to the website.